Terms of Service
Last updated: February 12, 2026
1. Acceptance of Terms
By accessing and using the Back to Roots website, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
2. Use of Our Website
You agree to use our website only for lawful purposes and in a way that does not infringe upon the rights of others. You must not:
- Use the website in any way that could damage, disable, or impair the site
- Attempt to gain unauthorized access to any part of the website
- Transmit any viruses, malware, or harmful code
- Use automated systems to access the website without permission
- Collect or harvest information about other users
3. Product Information
We strive to provide accurate product descriptions, prices, and availability information. However, we do not warrant that product descriptions or other content on this site is accurate, complete, reliable, current, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
4. Orders and Payment
Order Acceptance: Your order is an offer to purchase products from us. We reserve the right to accept or reject your order for any reason, including product availability, errors in pricing, or fraud prevention.
Pricing: All prices are in Indian Rupees (INR) and are subject to change without notice. We reserve the right to modify prices at any time.
Payment: Payment must be received before we process and ship your order. We accept various payment methods as specified during checkout.
5. Shipping and Delivery
We ship to addresses within India. Shipping costs and delivery times are provided during checkout. We are not responsible for delays caused by shipping carriers or customs. Risk of loss and title for products pass to you upon delivery to the carrier.
6. Returns and Refunds
Return Policy: We offer a 30-day return policy for unopened and unused products in their original packaging. To initiate a return, please contact our customer service team.
Refunds: Refunds will be processed to the original payment method within 5-10 business days after we receive and inspect the returned items.
Damaged Items: If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or full refund.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Back to Roots or its content suppliers and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Back to Roots shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our website or products.
9. Warranty Disclaimer
Our products are provided "as is" without warranties of any kind, either express or implied. While we strive to provide high-quality organic products, we do not guarantee that products will meet your specific requirements or that they will be error-free or uninterrupted.
10. Indemnification
You agree to indemnify and hold harmless Back to Roots, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the website or violation of these Terms of Service.
11. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in India.
12. Changes to Terms
We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes by posting the updated terms on this page with an updated "Last updated" date. Your continued use of the website after changes constitutes acceptance of the new terms.
13. Contact Information
If you have any questions about these Terms of Service, please contact us at: